Where to file a credit report dispute — and where not to
Most disputes do not fail because the letter is badly written. They fail because it goes to the wrong office: one that cannot act on a single case, one that routes complaints away from the attorney general, or one that will not take a mailed letter.
Routing table for all 50 states + DC. Every row was checked against that office’s own official page on 7 October 2026 and links to its source. 50 rows matched what the office prints; 1 could not be reached.
The escalation ladder, in order
Every step is free. Do them in this order. A later complaint filed while an earlier one is still open is usually treated as premature.
Dispute the bureau — Equifax, Experian, TransUnion
By mail, or through each bureau’s own free online portal. A bureau has 30 days from the day it receives your dispute to finish the check, plus up to 15 more days if you send extra evidence (15 U.S.C. §1681i(a)(1)). See the verified bureau addresses.
Ask the bureau how it verified the item
Once the bureau says the check is finished, you can ask how it verified the item: the method used, the name and address of the company it contacted, and that company’s phone number if there is one. The bureau must reply within 15 days of your request (15 U.S.C. §1681i(a)(7)). This asks for information. It does not delete anything.
Dispute the company that reported it
Not the bureau — the creditor or collection agency that supplied the information, at the address printed on your credit report. This step is free, and it can be quicker than going through the bureau, but most people skip it.
Second dispute, with new information
Send a second dispute only if you have something new to add, such as a document you did not send the first time. If a bureau decides your new dispute repeats one you already sent, or that you gave it too little to work with, it may treat the dispute as frivolous and stop investigating. It then has to tell you within 5 business days of that decision, and say what it needs (15 U.S.C. §1681i(a)(3)).
File with the CFPB — but only after the above
The CFPB says the law requires you to dispute with the bureau first (15 U.S.C. §1681i(a) and (e)). When you file, you must confirm that your bureau dispute is more than 45 days old, or that it is no longer open. File too early and the CFPB may close your complaint without action. Paper complaints: P.O. Box 27170, Washington, DC 20038.
State attorney general — know what it will actually do
Under 15 U.S.C. §1681s(c)(1) a state attorney general can sue on behalf of the people living in that state, or a state can name another office to do the same job. Enforcing the law for the state is not the same as fixing your file, and many offices say so on their own pages. Use the table below to find the right desk, then set expectations.
51-jurisdiction routing table
“Checked” means we opened that office’s own page and the row matched what it prints — it is not a guarantee that nothing has changed since. “Not the AG” means the attorney general is not where the federal USA.gov consumer page sends this state’s complaints. “No mailbox published” means the office posts no consumer mailing address, so a letter sent there may not reach anyone.
| State | Office | Mailing address | How it takes a complaint | Source |
|---|---|---|---|---|
| AK Alaska Not a filing address | Alaska Department of Law — Consumer Protection Unit This is the Department of Law office address, published as the unit's contact address rather than a complaint filing address. The page publishes no complaint-specific mailing address and its online form does not load, so use the phone or the Consumer Protection Unit email. |
1031 West 4th Avenue, Suite 200 Anchorage, AK 99501-1994 |
Phone · Email | Official page source checked |
| AL Alabama | Alabama Attorney General's Office — Consumer Interest Division | 501 Washington Avenue Montgomery, AL 36104 |
By mail · Online form | Official page checked |
| AR Arkansas | Arkansas Attorney General — Consumer Protection Division | 101 West Capitol Avenue Little Rock, AR 72201 |
By mail · Online form | Official page source checked |
| AZ Arizona | Arizona Attorney General's Office — Consumer Information and Complaint Unit | 2005 N Central Ave Phoenix, AZ 85004 |
By mail · Online form | Official page source checked |
| CA California Not the AG No mailbox published | California — no state intake for credit reporting California has no state consumer office for this. The Department of Consumer Affairs states it does not handle debt collection or credit-reporting disputes, and the Attorney General's own referral table sends every financial complaint to the Dept. of Financial Protection and Innovation or the CFPB. Dispute with the bureau first, then use the CFPB. |
No consumer mailing address is published — use the online form | Online form | Official page source checked |
| CO Colorado | Colorado Attorney General — Consumer Protection Section Use the 9th Floor for the Consumer Protection Section; the 10th Floor address printed on the same page is the Attorney General's own office. This page also sends credit-report complaints to the CFPB, so the bureau comes first. |
Colorado Department of Law Ralph L. Carr Colorado Judicial Center 1300 Broadway, 9th Floor Denver, CO 80203 |
By mail · Online form | Official page source checked |
| CT Connecticut Not the AG | Connecticut Department of Consumer Protection This department routes banking, credit cards and debt-collection complaints to the Department of Banking, so for a credit-report dispute the bureau comes first. |
450 Columbus Blvd., Suite 901 Hartford, CT 06103 |
By mail · Online form | Official page source checked |
| DC District of Columbia Not a filing address | District of Columbia Attorney General — Office of Consumer Protection This is the Attorney General's office address, published on the site but not offered as a complaint mailing address. Use the online form, the phone number or the email address. |
400 6th Street, NW Washington, DC 20001 |
Phone · Email · Online form | Official page source checked |
| DE Delaware Not a filing address | Delaware Dept of Justice — Fraud & Consumer Protection Division, Consumer Protection Unit This is the Department of Justice office address, published on the site but not offered as a complaint mailing address. File with the online form. |
Carvel State Office Building 5th Floor 820 N. French St. Wilmington, DE 19801 |
Email · Phone · Online form | Official page source checked |
| FL Florida Not the AG | Florida Department of Agriculture & Consumer Services — Division of Consumer Services | FDACS-Division of Consumer Services P.O. Box 6700 Tallahassee, FL 32399-6700 |
By mail · Online form | Official page source checked |
| GA Georgia | Georgia Attorney General — Consumer Protection Division | 40 Capitol Square, SW Atlanta, GA 30334 |
By mail · Online form | Official page source checked |
| HI Hawaii Not the AG | Hawaii DCCA — Office of Consumer Protection (Honolulu) Additional offices are in Hilo at 120 Pauahi Street, Suite 212, Hilo, HI 96720, and Wailuku at 2145 Wells Street, Suite 106, Wailuku, HI 96793. |
Leiopapa A Kamehameha Building 235 South Beretania Street, Suite 801 Honolulu, HI 96813 |
By mail · Online form | Official page source checked |
| IA Iowa | Iowa Attorney General — Consumer Protection Division | Office of the Attorney General of Iowa Consumer Protection Division Hoover State Office Building 1305 E. Walnut Street Des Moines, Iowa 50319-0106 |
By mail · Online form | Official page source checked |
| ID Idaho Temporary | Idaho Attorney General — Consumer Protection Division Mail to this standing address. The Chinden Campus office that appears first on the site's contact page is labelled a temporary location. |
OFFICE OF THE ATTORNEY GENERAL 700 W. Jefferson Street, Suite 210 P.O. Box 83720 Boise, ID 83720-0010 |
By mail · Online form | Official page source checked |
| IL Illinois | Illinois Attorney General — Consumer Fraud Bureau Complaint forms are available in English, Spanish, Polish, and large print. |
500 S. 2nd St. Springfield, IL 62701 (217) 782-1090 |
By mail · Phone · Online form | Official page checked |
| IN Indiana | Indiana Attorney General — Consumer Protection Division | 302 W. Washington Street, 5th Floor Indianapolis, IN 46204 |
By mail · Online form | Official page source checked |
| KS Kansas Not a filing address | Kansas Attorney General — Consumer Protection Division File through the online complaint form. The office publishes no separate mailing address for complaints, so do not send a paper complaint to this address. |
Office of the Attorney General — Consumer Protection Division 120 SW 10th Ave, 2nd Floor Topeka, KS 66612-1597 (785) 296-2215 |
Online form · Phone | Official page source checked |
| KY Kentucky | Kentucky Attorney General — Office of Consumer Protection Use the mediation form for business complaints and the separate scam report form for fraud reports. |
Office of the Kentucky Attorney General Office of Consumer Protection 1024 Capital Center Drive, Suite 200 Frankfort, KY 40601 |
By mail · Phone · Online form | Official page source checked |
| LA Louisiana | Louisiana Attorney General — Consumer Protection Division This division has a P.O. Box only and no street address. |
Office of the Attorney General Consumer Protection Section P.O. Box 94005 Baton Rouge, LA 70804-9005 Fax: 225-326-6499 |
By mail · Phone · Online form | Official page source checked |
| MA Massachusetts | Massachusetts Attorney General — Consumer Advocacy & Response Division File with the Attorney General's Consumer Advocacy & Response Division. The Department of Consumer Affairs handles Lemon Law and data-breach cases, not credit-report disputes. |
One Ashburton Place, 18th Floor Boston, MA 02108 |
By mail · Online form | Official page checked |
| MD Maryland | Maryland Attorney General — Consumer Protection Division | Office of the Attorney General of Maryland 200 St. Paul Place Baltimore, MD 21202 |
By mail · Phone · Online form | Official page source checked |
| ME Maine | Maine Attorney General — Consumer Protection Division You can also file by phone, Monday through Thursday, 9 a.m. to noon. |
Maine Office of the Attorney General 6 State House Station Augusta, Maine 04330-0006 |
Email · By mail · Phone · Online form | Official page source checked |
| MI Michigan | Michigan Attorney General — Consumer Protection Team | 525 W. Ottawa St. Lansing, MI 48906 |
By mail · Online form | Official page source checked |
| MN Minnesota | Minnesota Attorney General — Consumer Protection Division Two of the office's own pages print different suites, 1400 and 600, so if a letter comes back the other suite is probably why. |
445 Minnesota Street, Suite 1400 St. Paul, MN 55101 |
By mail · Phone · Online form | Official page source checked |
| MO Missouri | Missouri Attorney General — Consumer Protection Unit | P.O. Box 899 Jefferson City, MO 65102 |
By mail · Online form | Official page source checked |
| MS Mississippi | Mississippi Attorney General — Consumer Protection Division The Attorney General's official website is on a .com domain, not a .gov one, and the office also lists a street address at 550 High Street, Jackson, MS 39201. |
P.O. Box 220 Jackson, MS 39205 |
By mail · Online form | Official page source checked |
| MT Montana | Montana Dept of Justice — Office of Consumer Protection | Office of Consumer Protection P. O. Box 200151 Helena, MT 59620-0151 |
Email · By mail · Phone · Online form | Official page source checked |
| NC North Carolina | North Carolina Dept of Justice — Consumer Protection Division | 114 West Edenton Street Raleigh, NC 27603 |
By mail · Online form | Official page source checked |
| ND North Dakota | North Dakota Attorney General — Consumer Protection & Antitrust Division This division does not process anonymous complaints. |
1720 Burlington Drive, Suite C Bismarck, ND 58504-7736 |
By mail · Online form | Official page source checked |
| NE Nebraska | Nebraska Attorney General — Consumer Protection Division Mail the printed complaint form to the State Capitol address. |
Consumer Affairs Response Team Nebraska Attorney General's Office 2115 State Capitol, Lincoln, NE 68509 |
By mail · Phone · Online form | Official page checked |
| NH New Hampshire | New Hampshire Dept of Justice — Consumer Protection & Antitrust Bureau This bureau handles complaints on paper forms, and business.nh.gov/ConsumerComplaint is where you can check the status of one. |
1 Granite Place South Concord, NH 03301 |
By mail · Online form | Official page source checked |
| NJ New Jersey Not the AG Not a filing address | New Jersey Division of Consumer Affairs This address is published as a visit location, not a filing address. Use the online form or the phone number. |
124 Halsey Street Newark, New Jersey 07102 |
Phone · Online form | Official page source checked |
| NM New Mexico | New Mexico Attorney General — Consumer Protection & Antitrust Division The page publishes no intake email address. |
408 Galisteo Street Villagra Building Santa Fe, NM 87501 |
By mail · Online form · Phone | Official page source checked |
| NV Nevada Not a filing address | Nevada Attorney General — Bureau of Consumer Protection This is the Attorney General's office address, published on the contact page; only the online form counts as a filed complaint. |
Office of the Attorney General 100 North Carson Street Carson City, NV 89701 |
Phone · Online form | Official page checked |
| NY New York | New York Attorney General — Office of the Attorney General usa.gov sends New York consumers to the Department of State; the Attorney General has a separate complaint form. |
The Capitol Albany, NY 12224-0341 |
By mail · Online form | Official page checked |
| OH Ohio | Ohio Attorney General — Consumer Protection Section Use the 14th Floor. Some directories list the 16th Floor, which is wrong, and the office's own mail block prints the ZIP as 43215-3400. |
30 E. Broad St., 14th Floor Columbus, OH 43215 |
By mail · Phone · Online form | Official page source checked |
| OK Oklahoma No mail Not a filing address | Oklahoma Attorney General — Consumer Protection Unit The office asks you to download the complaint form, save it as a PDF and email it, or to use the online form. The address below is the office location. |
313 NE 21st Street Oklahoma City, OK 73105 |
Email · Online form | Official page source checked |
| OR Oregon No mailbox published | Oregon Dept of Justice — Consumer Protection Division No consumer mailbox is published in Oregon. Use the online form, the hotline or the email address. |
No consumer mailing address is published — use the email address | Email · Phone · Online form | Official page source not checked |
| PA Pennsylvania | Pennsylvania Attorney General — Bureau of Consumer Protection Use the full address including the 15th floor, Strawberry Square line — the site's own footer leaves that line off. |
Office of Attorney General Bureau of Consumer Protection 15th Floor, Strawberry Square Harrisburg, PA 17120 |
Email · By mail · Online form | Official page checked |
| RI Rhode Island | Rhode Island Attorney General — Consumer Protection Division If the online form blocks you, call the office and file by phone. |
RI Office of the Attorney General 150 South Main Street Providence, RI 02903 |
By mail · Phone · Online form | Official page source checked |
| SC South Carolina Not the AG | South Carolina Department of Consumer Affairs File to the PO Box printed on the department's own complaint form, not to a street address. This department handles the businesses it licenses, so for a credit-report dispute the bureau and the CFPB come first. |
PO Box 5757 Columbia, SC 29250 |
Email · By mail · Phone · Online form | Official page checked |
| SD South Dakota | South Dakota Attorney General — Consumer Protection Division Use Suite 3, not Suite 1, which is the Attorney General's main office. |
1302 E Hwy 1889, Suite 3 Pierre, SD 57501 |
Email · By mail · Phone · Online form | Official page source checked |
| TN Tennessee | Tennessee Attorney General & Reporter — Division of Consumer Affairs | P.O. Box 20207 Nashville, TN 37202 |
By mail · Online form | Official page source checked |
| TX Texas | Texas Attorney General — Consumer Protection Division | PO Box 12548 Austin, TX 78711-2548 |
By mail · Online form | Official page source checked |
| UT Utah Not the AG | Utah Department of Commerce — Division of Consumer Protection Do not use the complaint form's email button for this; the division only takes email for price-gouging reports. |
PO Box 146704 Salt Lake City, UT 84114-6704 |
By mail · Phone · Online form | Official page source checked |
| VA Virginia | Virginia Attorney General — Consumer Protection Unit If a letter comes back, an older complaint form gives 900 East Main Street, Richmond, VA 23219 as an alternative. |
202 North Ninth Street Richmond, Virginia 23219 |
By mail · Phone · Online form | Official page source checked |
| VT Vermont | Vermont Attorney General — Consumer Assistance Program (CAP) | 109 State Street Montpelier, VT 05609 |
By mail · Phone · Online form | Official page source checked |
| WA Washington | Washington Attorney General — Consumer Protection Division, Consumer Resource Center Mail paper forms to the Seattle Consumer Resource Center address, not to the Attorney General's main office in Olympia. |
800 Fifth Avenue, Suite 2000 Seattle, WA 98104 |
By mail · Online form | Official page source checked |
| WI Wisconsin Not the AG | Wisconsin DATCP — Bureau of Consumer Protection | 2811 Agriculture Dr. P.O. Box 8911 Madison, WI 53708-8911 |
By mail · Online form | Official page source checked |
| WV West Virginia | West Virginia Attorney General — Consumer Protection / Antitrust Division Mail to the P.O. Box — the site prints two different street lines, and the box avoids picking the wrong one. |
Office of the Attorney General Consumer Protection Division P.O. Box 1789 Charleston, WV 25326-1789 |
Email · By mail · Phone · Online form | Official page checked |
| WY Wyoming | Wyoming Attorney General — Consumer Protection Unit Mail complaints and supporting documents to the State Capitol address. 2320 Capitol Avenue is the unit's general contact address, not its filing address. |
Office of the Attorney General Consumer Protection and Antitrust Unit 109 State Capitol Cheyenne, WY 82002 |
Email · By mail · Phone · Online form | Official page source checked |
Ready to write the letter?
Build it free with your own details, print it, sign it, and mail it certified. We cannot file it for you, and we cannot promise what the bureau will decide.